Terms & Conditions

The Platform is operated by:

• Remote Leads OÜ — osaühing (private limited company)
• Registry code: 14487589
• VAT number: EE102069554
• Registered address: Väike-Paala tn 1, Lasnamäe linnaosa, 11415 Tallinn, Harju maakond, Estonia
• Email: support@tribefunnels.com

Email is the fastest way to reach us and is the correct address for every notice under these Terms.

Tribe Funnels is a software platform that helps you research, plan, generate, and build marketing funnels, landing pages, offers, creatives, and related assets, including with the help of AI. The Platform provides tools and AI-generated suggestions; you remain responsible for reviewing, editing, and deciding how to use any output.

We do not sell you a copy of any software. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Platform as a service for the duration of your plan, subject to these Terms. All rights in the Platform itself, and in our underlying technology, remain ours.

You must be at least 18 years old and provide accurate account information. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly of any unauthorized use. If you use the Platform on behalf of a company, you confirm you are authorised to bind that company, and “you” means both you and that company.

You retain ownership of the business information, briefings, files, and other materials you submit (“Your Content”) and of the funnels, pages, copy, images, and assets you create on the Platform (“Your Projects”). You grant us a worldwide, non-exclusive license to host, store, process, reproduce, and display Your Content and Your Projects solely as needed to operate and provide the Platform to you, plus the limited marketing license described in Section 5.

You agree that we may feature Your Projects and funnels — including screenshots, page designs, copy, images, and other creative assets you build, together with general descriptions of what was created — as examples and case studies of what can be built with the Platform, for our marketing, promotional, and educational purposes (for example on our website, social media, and in presentations).

We will not disclose any numerical data, metrics, statistics, conversion rates, traffic figures, revenue, sales, or performance results of any specific funnel or project. Case-study use showcases what is possible to create, never the commercial results of a particular funnel.

You confirm that you hold the rights necessary to grant this license — including rights to any third-party trademarks, photographs, or client materials contained in Your Projects. We will not feature any project you identify to us in writing as client-confidential. If you do not want a specific project featured, you may opt out at any time by contacting us at support@tribefunnels.com, and we will stop using it in materials we publish from that point onward.

Outputs are produced by third-party AI models and may be inaccurate, incomplete, or similar to output provided to other users. You are responsible for reviewing all output for accuracy, legality, and suitability before relying on or publishing it. We do not guarantee any particular result and are not responsible for decisions you make based on the output.

As between you and us, and to the extent we hold any rights in the output generated for you, we assign those rights to you. You should be aware that material generated by AI may not attract copyright protection in some countries, and that we cannot warrant that any output is free of third-party rights.

The AI providers we use impose their own usage policies. You agree not to use the Platform, or any output, in a way that would breach the published usage policies of OpenAI, Anthropic, Google, or DeepSeek — including generating content that is unlawful, deceptive, or that facilitates harm.

You agree not to use the Platform to:

• break the law, infringe anyone’s rights, or facilitate fraud or deception;
• send unsolicited bulk messages, or market in breach of anti-spam or e-privacy rules;
• make health, financial, income, or other claims you cannot substantiate;
• attempt to reverse-engineer, scrape, overload, or circumvent the technical limits of the Platform;
• resell or provide the Platform to third parties except as we expressly permit; or
• breach the terms and policies of any third-party services you connect (such as advertising networks, payment processors, and messaging platforms).

You are responsible for the funnels, offers, and marketing claims you publish using the Platform, and for ensuring they comply with the advertising, consumer-protection, and data-protection law that applies to you and to your customers.

If you use the Platform in the course of a business, you agree to indemnify us against any third-party claim, and any resulting loss, liability, and reasonable legal cost, arising from your use of the Platform in breach of these Terms — in particular claims relating to Your Content, your published funnels, your marketing claims, or your handling of your own customers’ data. This indemnity does not apply to you where you use the Platform as a consumer.

The Platform integrates third-party services (including AI providers, hosting, payment processing, and advertising platforms). Your use of those services is governed by their own terms, and we are not responsible for them. Details on how personal data is shared with these services are set out in our Privacy Policy at /privacy.

Paid plans, access fees, and generation credits are billed as described at the point of purchase. The price, billing period, and any trial are always shown to you before you confirm. Payments are processed by Stripe; we never receive or store your card number.

Free trial. Where a plan includes a free trial, we take your card details at sign-up but do not charge during the trial. Unless you cancel before the trial ends, the trial converts automatically into a paid subscription and the first payment is taken on that date. We will tell you the trial end date when you start, and remind you by email before it converts.

Auto-renewal. Subscriptions renew automatically at the end of each billing period — weekly for the Weekly plan, annually for the Annual plan — at the then-current price, until you cancel.

Cancellation. You can cancel at any time from your account’s billing settings, or by emailing support@tribefunnels.com. Cancellation takes effect at the end of the billing period you have already paid for, and you keep access until then. We do not charge a cancellation fee and we never require you to call or chat with anyone to cancel.

Failed payments. If a renewal payment fails, we may retry it and will notify you. If payment is still not received, we may suspend access to paid features until the balance is settled.

Price changes. We may change prices for future billing periods. We will give you at least 30 days’ notice by email before a change affects you, and you may cancel before it takes effect. Existing periods you have already paid for are never repriced.

Taxes. Prices are shown exclusive of VAT unless stated otherwise. Where we are required to charge VAT or an equivalent sales tax based on your location, it is added at checkout. If you are a VAT-registered business in the EU, you may provide a valid VAT number and the reverse-charge mechanism will apply where available.

The Standard license is a one-time purchase that grants access for as long as the Platform is publicly available; the generation credits included with it follow the then-current license price, so if the price changes, the included credit allowance changes with it.

Generation credits have a validity period: Pro plan credits expire 7 days after each weekly grant; legacy monthly-subscription credits expire 30 days after each grant; signup credits, Standard-license credits, referral rewards, achievement rewards, and credit top-ups (including purchased top-ups, auto-recharge, and credits granted by our team) expire 12 months after they are granted. We will email you before purchased credits expire. Expired credits are removed from your balance automatically and are not refundable or convertible to cash.

Our 14-day money-back guarantee. If you are not satisfied, email support@tribefunnels.com within 14 days of your first payment for a plan and we will refund that payment in full. This guarantee is offered voluntarily to every customer, anywhere in the world, and applies to your first payment for each plan. It does not apply to credit top-ups you have already spent, or to repeat renewals of a plan you have already used beyond the guarantee window.

Consumers in the EU and EEA — your statutory right. If you are a consumer resident in the EU or EEA, you have a legal right to withdraw from this contract within 14 days of entering it, without giving a reason. This right exists in addition to the guarantee above and nothing in these Terms reduces it. To withdraw, send us a clear statement by email to support@tribefunnels.com; you may use the model withdrawal form but you do not have to. We will refund you within 14 days of receiving your notice, using the same payment method you used.

Starting immediately. Because the Platform is made available to you straight away, we ask you when you buy to expressly request that we begin providing the service during the withdrawal period, and to acknowledge that you lose the statutory right of withdrawal once the service has been fully performed. If you withdraw after performance has begun but before it is complete, you pay only a proportionate amount for what you used up to that point. Our voluntary 14-day guarantee above applies regardless.

How we handle personal data as a controller — your account data, briefing content, and usage data — is described in our Privacy Policy at /privacy.

Where your published funnels collect personal data from your visitors and buyers, you are the data controller for that data and we act as your processor. Our Data Processing Agreement at /dpa governs that processing, satisfies Article 28 of the GDPR, and forms part of these Terms. You do not need to sign anything separately — accepting these Terms accepts the DPA.

The Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Platform will be uninterrupted or error-free, and we make no guarantee of any business, marketing, or financial results.

Nothing on the Platform is legal, tax, financial, medical, or regulatory advice, and the Platform does not check whether your marketing complies with the rules that apply to you. You are responsible for obtaining your own professional advice where you need it.

If you are a consumer, this section does not affect your statutory rights to a service performed with reasonable care and skill.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be limited — including a consumer’s mandatory rights under the law of their country of residence.

Subject to that, and to the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill.

Subject to the first paragraph of this section, our total aggregate liability for all claims relating to the Platform will not exceed the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) USD 100.

You may stop using the Platform and delete your account at any time. We may suspend or terminate your access if you breach these Terms, or use the Platform in a way that may cause harm or legal liability. Except where the breach is serious or we are legally required to act immediately, we will give you notice and a reasonable opportunity to put things right first.

What happens to your work. On termination, your published funnels stop being served and paid features stop. For 30 days afterwards you can still contact us to export Your Content and Your Projects, and we will provide them in a usable format. After that period they may be permanently deleted, subject to the retention rules in the Privacy Policy.

Money. If we terminate your account for reasons other than your breach, we refund the unused portion of any period you have prepaid. If we terminate for your material breach, prepaid amounts for the current period are not refunded, except where a mandatory consumer-protection rule requires otherwise. Expired credits are not reinstated.

If you think we got it wrong. Email support@tribefunnels.com and we will review the decision and reply with our reasons.

We may add, change, or remove features as the Platform develops. Where a change materially reduces core functionality you rely on, we will give you reasonable notice by email.

We may discontinue the Platform altogether. If we do, we will give at least 90 days’ notice to holders of a Standard license and to active subscribers, provide an export window as described in Section 16, and refund the unused portion of any prepaid period.

We may update these Terms from time to time. If we make material changes, we will notify you by email or in the Platform at least 30 days before they take effect, and we will ask you to accept the new version. We record which version of these Terms you accepted and when. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. If you do not accept them, you may cancel before they take effect and we will refund any unused prepaid period.

These Terms are governed by the laws of Estonia, where Remote Leads OÜ is established. Unless Section 19.2 applies, the courts of Estonia have exclusive jurisdiction.

19.1 Consumers. If you are a consumer, nothing above deprives you of the protection of the mandatory rules of the country where you live, and you may bring proceedings in your own country’s courts. Before going to court, please email support@tribefunnels.com — most issues are settled quickly. EU consumers may also refer a dispute to a national alternative dispute resolution body; in Estonia this is the Consumer Disputes Committee at the Consumer Protection and Technical Regulatory Authority (tarbijakaitse.ee).

19.2 Users in the United States. If you are resident in the United States, you and we agree that any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. You and we each waive the right to a jury trial and to participate in a class, collective, or representative action. Either of us may still bring an individual claim in small-claims court. You may opt out of this arbitration agreement by emailing support@tribefunnels.com with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms; opting out does not affect any other part of these Terms.

You confirm that you are not located in, and are not a national of or controlled by any person in, a country or territory subject to EU, UN, UK, or US comprehensive sanctions, and that you are not listed on any applicable restricted-party list. You agree not to make the Platform available to any such person. We may suspend access where we reasonably believe continuing would breach sanctions or export-control law.

Language. These Terms are published in English and Ukrainian. The English version governs if the two differ.

Assignment. You may not transfer your rights under these Terms without our consent. We may transfer ours to a successor in connection with a merger, acquisition, or sale of assets, provided your rights are not reduced.

Severability and waiver. If any provision is found unenforceable, the rest remains in force. A delay in enforcing a right is not a waiver of it.

Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, except for obligations to pay money.

Entire agreement. These Terms, together with the Privacy Policy and the DPA, are the entire agreement between us about the Platform.

Questions about these Terms? Contact Remote Leads OÜ at support@tribefunnels.com, or write to us at Väike-Paala tn 1, Lasnamäe linnaosa, 11415 Tallinn, Harju maakond, Estonia.